A report by a committee of MSPs said that communications between criminal justice organizations and victims and witnesses needed to be improved.
Source: Stage 1 Report on the Victims and Witnesses (Scotland) Bill, 7th Report 2013, SP Paper 332, Scottish Parliament Justice Committee
An article examined victims' perceptions of a restorative justice process, implemented as victim-offender mediation. Victim satisfaction remained high throughout the review, consistent with previous research.
Source: Jac Armstrong, 'Factors contributing to victims' satisfaction with restorative justice practice: a qualitative examination', British Journal of Community Justice, Volume 10 Number 2