Hostname: page-component-8448b6f56d-c47g7 Total loading time: 0 Render date: 2024-04-24T00:17:23.861Z Has data issue: false hasContentIssue false
  • English
  • Français

Personalisation and the Co-operative Tradition

Published online by Cambridge University Press:  28 May 2012

Jenny Fisher ,
Susan Baines  and
Mary Rayner
Jenny Fisher
Affiliation:
Department of Social Work and Social Change, Manchester Metropolitan University E-mail: j.fisher@mmu.ac.uk
Susan Baines
Affiliation:
Department of Social Work and Social Change, Manchester Metropolitan University E-mail: S.Baines@mmu.ac.uk
Mary Rayner
Affiliation:
Co-operativesUK E-mail: mary.rayner@uk.coop
Get access Rights & Permissions [Opens in a new window]

Abstract

There is growing interest in how enterprises based on co-operative values can help to meet needs relating to welfare and re-energise public services. The objective of this article is to examine critically the intersection of personalised adult social care services and the co-operative tradition, which emphasises mutual aid and value-led enterprise. We do this by retelling the story of personalisation through a co-operative lens, and ground this reading in case studies of two new co-operative enterprises that were supported under a Department of Health programme in England (2006–2009) intended to demonstrate how personalised adult social care could be extended by developing collaborative, co-operative organisational forms.

Keywords

Social careindividualcollectivevaluesco-production
Type
Articles
Information
Social Policy and Society , Volume 11 , Issue 4 , October 2012 , pp. 507 - 518
Copyright
Copyright © Cambridge University Press 2012

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Ali, A. M. (2009) ‘The personalisation of the British National Health Service: empowering patients or exacerbating inequality?’, International Journal of Clinical Practice, 63,10, 1416–18.CrossRefGoogle ScholarPubMed
Audit Commission (2010) Financial Management of Personal Budgets: Challenges and Opportunities for Councils, London: Audit Commission.Google Scholar
Baines, S. and Wheelock, J. (2000) ‘Work and employment in small businesses: perpetuating and challenging gender traditions’, Gender, Work and Organization, 7, 1, 45–55.CrossRefGoogle Scholar
Baines, S., Hardill, I. and Wilson, R. (2011) ‘Remixing the economy of welfare? Changing roles and relationships between the state and the voluntary and community sector’, Social Policy and Society, 10, 3, 337–9.CrossRefGoogle Scholar
Bartlett, J. (2009) At Your Service: Navigating the Future Market in Health and Social Care, London: Demos.Google Scholar
Baxter, K., Wilberforce, M. and Glendinning, C. (2010) ‘Personal budgets and the workforce implications for social care providers: expectations and early experiences’,Social Policy and Society, 10, 1, 55–65.CrossRefGoogle Scholar
Beresford, P. (2009) ‘Whose Personalisation?’, Soundings, 40, 8–17, http://www.lwbooks.co.uk/journals/soundings/articles/02%20S40%20beresford.pdf [accessed 10.10.2011].CrossRefGoogle Scholar
Birchall, J. (1997) The International Co-operative Movement, Manchester: Manchester University Press.Google Scholar
Birchall, J. (2008) ‘The “mutualisation” of public services in Britain: a critical perspective’, Journal of Co-operative Studies, 41, 2, 5–16.Google Scholar
Bland, J. (2011) Time to Get Serious: International Lessons for Developing Public Service Mutual, Manchester: Co-operatives UK.Google Scholar
Bradley, L. (2010) Home Care in London, London: IPPR.Google Scholar
Braun, V. and Clarke, V. (2006) ‘Using thematic analysis in psychology’, Qualitative Research in Psychology, 3, 2, 77–101.CrossRefGoogle Scholar
Burton, M. and Kagan, C. (2006) ‘Decoding valuing people’, Disability and Society, 21, 4, 299–313.CrossRefGoogle Scholar
Cabinet Office (2010) Building the Big Society, London: Cabinet Office, http://www.cabinetoffice.gov.uk/media/407789/building-big-society.pdf [accessed 12.10.2011].Google Scholar
Carr, S. (2010) Personalisation: A Rough Guide, London: Social Care Institute for Excellence, http://www.scie.org.uk/publications/reports/report20.pdf [accessed 12.10.2011].Google Scholar
Co-operatives UK (2008) Worker Co-operative Code of Governance: The Guide to Running a Business, Manchester: Co-operatives UK, http://www.workercode.coop [accessed 27.10.2011].Google Scholar
Co-operatives UK (2010) Self-Managed Care – a Co-operative Approach, Manchester: Co-operatives UK, http://www.uk.coop/resources/documents/self-managed-care-co%E2%80%91operative-approach [accessed 27.10.2011].Google Scholar
Department of Health (2010) A Vision for Adult Social Care: Capable Communities and Active Citizens, London: Department of Health.Google Scholar
Dey, P. and Steyaert, C. (2010) ‘The politics of narrating social enterprise’, People and Places in The Global Economy, 4,1, 85–108.Google Scholar
Dickinson, H. and Glasby, J. (2010) The Personalisation Agenda: Implications for the Third Sector, Briefing Paper 30, Birmingham: Third Sector Research Centre, http://www.hsmc.bham.ac.uk/news/pdfs/personalisation-third-sector-report.pdf [accessed 12.10.2011].Google Scholar
Dorling, D. (2010) Injustice: Why Social Inequality Persists, Bristol: The Policy Press.Google Scholar
Duffy, S. (2005) Keys to Citizenship: A Guide to Getting Good Support for People with Learning Disabilities, Birkenhead: Paradigm.Google Scholar
Fergusson, I. (2007) ‘Increasing user choice or privatising risk? The antinomies of personalisation’, British Journal of Social Work, 37, 3, 387–403.CrossRefGoogle Scholar
Glasby, J., Le Grand, J. and Duffy, S. (2009) ‘A healthy choice? Direct payments and healthcare in the English NHS’, Policy and Politics, 37, 4, 481–97.CrossRefGoogle Scholar
Glendinning, C. (2008) ‘Increasing choice and control for older and disabled people: a critical review of new developments in England’, Social Policy and Administration, 42, 5, 451–9.CrossRefGoogle Scholar
Hajer, M. (1995) The Politics of Environmental Discourse: Ecological Modernisation and the Policy Process, Oxford: Oxford University Press.Google Scholar
Hardill, I. and Dwyer, P. (2011) ‘Delivering public services in the mixed economy of welfare: perspectives from the voluntary and community sector in rural England’, Journal of Social Policy, 40, 1, 157–72.CrossRefGoogle Scholar
Hutton, C. and Waters, J. (2009) Evaluation: In Control's Second Phase, London: In Control.Google Scholar
Institute of Public Care (2009) Transforming the Market for Social Care: The Background to Market Facilitation, Oxford: Oxford Brookes University.Google Scholar
International Co‑operative Alliance (1995) Statement on the Co‑operative Identity (updated 26 May 2007), http://www.ica.coop/coop/principles.html [accessed 12.10.2011].Google Scholar
International Co-operative Alliance (2005a) Co-operative History: The Rochdale Pioneers, Geneva: International Co-operative Alliance, http://www.ica.coop/coop/history.html [accessed 12.10.2011].Google Scholar
International Co-operative Alliance (2005b) World Declaration on Worker Cooperatives, approved by the ICA General Assembly in Cartagena, Columbia, www.cooperatives-uk.coop/live/images/cme_resources/Public/governance/Worker%20co-op%20governance/ICA.pdf [accessed 12.10.2011].Google Scholar
Leadbetter, C. (2004) Personalisation through Participation: A New Script for Public Services, London: Demos.Google Scholar
Manthorpe, J., Jacobs, S., Rapaport, J., Challis, D., Netten, A., Glendinning, C., Stevens, M., Wilberforce, M., Knapp, M. and Harris, J. (2009), ‘Training for change: early days of individual budgets and the implications for social work and care management practice – a qualitative study of the views of trainers’, British Journal of Social Work, 39, 7, 1291–305.CrossRefGoogle Scholar
Mayo, E. and Moore, H. (2001) The Mutual State: How Local Communities Can Run Public Services, London: New Economics Foundation.Google Scholar
Mills, C. and Griffiths, R. (2009) From State to Community Ownership: Transforming NHS Community Services, Birmingham: Cobbetts.Google Scholar
Needham, C. (2007) ‘Realizing the potential of co-production: negotiating improvements in public services’, Social Policy and Society, 7, 2, 221–31.CrossRefGoogle Scholar
Needham, C. (2011) ‘Personalization: from story-line to practice’, Social Policy and Administration, 45, 1, 54–68.CrossRefGoogle Scholar
Newman, J., Glendinning, C. and Hughes, M. (2008) ‘Beyond modernisation? Social care and the transformation of welfare governance’, Journal of Social Policy, 37, 4, 531–57.CrossRefGoogle Scholar
Putting People First (2010) Think Local, Act Personal: Next Steps for Transforming Adult Social Care, http://www.puttingpeoplefirst.org.uk/_library/PPF/NCAS/Partnership_Agreement_final_29_October_2010.pdf [accessed 12.10.2011].Google Scholar
Ragin, C. (1989) The Comparative Method: Moving Beyond Qualitative and Quantitative Strategies, Berkeley, CA: University of California Press.Google Scholar
Ram, M. and Holliday, R. (1993) ‘Relative merits: family culture and kinship in small firms’, Sociology, 27, 4, 629–48.CrossRefGoogle Scholar
Ridley-Duff, R. and Bull, M. (2011) Understanding Social Enterprise – Theory and Practice, London: Sage Publications.Google Scholar
Roulstone, A. and Morgan, H. (2009) ‘Neo-liberal individualism or self-directed support: are we all speaking the same language on modernising adult social care?’, Social Policy and Society, 8, 3, 333–45.CrossRefGoogle Scholar
Rutherford, J. (2010) ‘Labour's good society’, Soundings, 4, 6–17, http://www.soundings.org.uk/ [accessed 12.10.2011].CrossRefGoogle Scholar
Samuel, M. (2010) ‘Personal budget rates double but big gaps between councils’, Community Care, 12 August, http://www.communitycare.co.uk/Articles/2010/08/12/115084/personal-budget-rates-double-but-big-gaps-between-councils.htm [accessed 10.10.2011].Google Scholar
Scourfield, P. (2005) ‘Implementing the Community Care (Direct Payments) Act: will the supply of personal assistants meet the demand and at what price?’, Journal of Social Policy, 34, 3, 469–88.CrossRefGoogle Scholar
Scourfield, P. (2007) ‘Social care and the modern citizen: client, consumer, service user, manager and entrepreneneur’, British Journal of Social Work, 37, 2, 107–22.CrossRefGoogle Scholar
Shakespeare, T. (2000), ‘The social relations of care’, in Lewis, G., Gewirtz, S. and Clarke, J. (eds.), Rethinking Social Policy, London: Sage.Google Scholar
Social Enterprise Coalition (2010) About Social Enterprise, London: Social Enterprise Coalition, www.socialenterprise.org.uk/pages/about-social-enterprise.html [accessed 10.10.2011].Google Scholar
Steyaert, C. and Landstrom, H. (2001) ‘Enacting entrepreneurship research in a pioneering, provacative and participative way: on the work of Bergt Johannisson’, Small Business Economics, 36, 2, 123–34.CrossRefGoogle Scholar
Williams, B., Copestake, P., Eversley, J. and Stafford, B. (2008) Experiences and Expectations of Disabled People: A Research Report for the Office for Disability Issues, London: Office for Disability Issues, http://www.odi.gov.uk/docs/res/eedp/eedp-full-report.pdf [accessed 10.10.2011].Google Scholar
Woodin, T., Crook, D. and Carpentier, V. (2010) Community and Mutual Ownership: A Historical Review, York: Joseph Rowntree Foundation.Google Scholar
Yin, R. K. (2003) Case Study Research: Design and Methods, Thousand Oaks, CA: Sage Publications.Google Scholar