Hostname: page-component-8448b6f56d-wq2xx Total loading time: 0 Render date: 2024-04-17T14:42:27.163Z Has data issue: false hasContentIssue false

Literature Review on Medical Incident Command

Published online by Cambridge University Press:  09 February 2015

Rune Rimstad*
Affiliation:
Department of Research and Development, Norwegian Air Ambulance Foundation, Drøbak, Norway Department of Industrial Economics, Risk Management, and Planning, University of Stavanger, Stavanger, Norway Medicine, Health, and Development, Oslo University Hospital, Oslo, Norway
Geir Sverre Braut
Affiliation:
Department of Research, Stavanger University Hospital, Stavanger, Norway Stord Haugesund University College, Haugesund, Norway
*
Correspondence: Rune Rimstad, MD Medicine, Health, and Development Oslo University Hospital PO Box 4950 Nydalen N-0424 Oslo, Norway E-mail rune.rimstad@norskluftambulanse.no

Abstract

Introduction

It is not known what constitutes the optimal emergency management system, nor is there a consensus on how effectiveness and efficiency in emergency response should be measured or evaluated. Literature on the role and tasks of commanders in the prehospital emergency services in the setting of mass-casualty incidents has not been summarized and published.

Problem

This comprehensive literature review addresses some of the needs for future research in emergency management through three research questions: (1) What are the basic assumptions underlying incident command systems (ICSs)? (2) What are the tasks of ambulance and medical commanders in the field? And (3) How can field commanders’ performances be measured and assessed?

Methods

A systematic literature search in MEDLINE, PubMed, PsycINFO, Embase, Cochrane Central Register of Controlled Trials, Cochrane Library, ISI Web of Science, Scopus, International Security & Counter Terrorism Reference Center, Current Controlled Trials, and PROSPERO covering January 1, 1990 through March 1, 2014 was conducted. Reference lists of included literature were hand searched. Included papers were analyzed using Framework synthesis.

Results

The literature search identified 6,049 unique records, of which, 76 articles and books where included in qualitative synthesis. Most ICSs are described commonly as hierarchical, bureaucratic, and based on military principles. These assumptions are contested strongly, as is the applicability of such systems. Linking of the chains of command in cooperating agencies is a basic difficulty. Incident command systems are flexible in the sense that the organization may be expanded as needed. Commanders may command by direction, by planning, or by influence. Commanders’ tasks may be summarized as: conducting scene assessment, developing an action plan, distributing resources, monitoring operations, and making decisions. There is considerable variation between authors in nomenclature and what tasks are included or highlighted. There are no widely acknowledged measurement tools of commanders’ performances, though several performance indicators have been suggested.

Conclusion

The competence and experience of the commanders, upon which an efficient ICS has to rely, cannot be compensated significantly by plans and procedures, or even by guidance from superior organizational elements such as coordination centers. This study finds that neither a certain system or structure, or a specific set of plans, are better than others, nor can it conclude what system prerequisites are necessary or sufficient for efficient incident management. Commanders need to be sure about their authority, responsibility, and the functional demands posed upon them.

RimstadR, BrautGS. Literature Review on Medical Incident Command. Prehosp Disaster Med. 2015;30(2):1-11.

Type
Comprehensive Review
Copyright
Copyright © World Association for Disaster and Emergency Medicine 2015 

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

1. Lee, ACK, Phillips, W, Challen, K, et al. Emergency management in health: key issues and challenges in the UK. BMC Public Health. 2012;12:884.CrossRefGoogle ScholarPubMed
2. US Department of Homeland Security. National Incident Management System. http://www.fema.gov/pdf/emergency/nims/NIMS_core.pdf. Published 2008. Accessed March 19, 2014.Google Scholar
3. Advanced Life Support Group. Major Incident Medical Management and Support. The Practical Approach at the Scene. 2nd edition. London, UK: BMJ Books; 2002.Google Scholar
4. Buchanan, DA, Denyer, D. Researching tomorrow's crisis: methodological innovations and wider implications. International Journal of Management Reviews. 2013;15(2):205-224.Google Scholar
5. Comfort, LK. Crisis management in hindsight: cognition, communication, coordination, and control. Public Adm Rev. 2007;67(Supplement1):189-197.Google Scholar
6. Dynes, RR. Community emergency planning: false assumptions and inappropriate analogies. Int J Mass Emerg Disasters. 1994;12(2):141-158.CrossRefGoogle Scholar
7. Neal, DM, Phillips, BD. Effective emergency management: reconsidering the bureaucratic approach. Disasters. 1995;19(4):327-337.CrossRefGoogle ScholarPubMed
8. Quarantelli, EL. Disaster Crisis Management. http://udspace.udel.edu/bitstream/handle/19716/487/PP113.pdf?sequence=3. Published 1986. Accessed March 10, 2014.Google Scholar
9. Helsloot, I, Ruitenberg, A. Citizen response to disaster: a survey of literature and some practical implications. Journal of Contingencies and Crisis Management. 2004;12(3):98-111.CrossRefGoogle Scholar
10. Drabek, TE. Human System Responses to Disaster: An Inventory of Sociological Findings. New York, USA: Springer-Verlag; 1986.CrossRefGoogle Scholar
11. Smith, DM. A study of command and control of multi-agency disaster response operations. Phoenix, Arizona USA: University of Phoenix; 2010.Google Scholar
12. Baker, DJ, Telion, C, Carli, P. Multiple casualty incidents: the prehospital role of the anesthesiologist in Europe. Anesthesiol Clin. 2007;25(1):179-188.Google Scholar
13. Tsai, JS, Chi, CSF. Cultural influence on the implementation of incident command system for emergency management of natural disasters. Journal of Homeland Security and Emergency Management. 2012;9(1):29.Google Scholar
14. Timbie, JW, Ringel, JS, Fox, S, et al. Systematic review of strategies to manage and allocate scarce resources during mass casualty events. Ann Emerg Med. 2013;61(6):677-689.Google Scholar
15. Ashkenazi, I, Kessel, B, Olsha, O, et al. Defining the problem, main objective, and strategies of medical management in mass-casualty incidents caused by terrorist events. Prehosp Disaster Med. 2008;23(1):82-89.Google Scholar
16. Bayram, JD, Zuabi, S. Disaster metrics: a proposed quantitative model for benchmarking prehospital medical response in trauma-related multiple casutalty events. Prehosp Disaster Med. 2012;27(2):123-129.Google Scholar
17. Berlin, JM, Carlström, ED. The 90-second collaboration: a critical study of collaboration exercises at extensive accident sites. Journal of Contingencies and Crisis Management. 2008;16(4):177-185.CrossRefGoogle Scholar
18. Amram, O, Schuurman, N, Hedley, N, et al. A web-based model to support patient-to-hospital allocation in mass-casualty incidents. J Trauma Acute Care Surg. 2012;72(5):1323-1328.Google Scholar
19. Bearman, C, Bremner, PA. A day in the life of a volunteer incident commander: errors, pressures, and mitigation strategies. Appl Ergon. 2013;44(3):488-495.CrossRefGoogle Scholar
20. Houghton, RJ, Baber, C, McMaster, R, et al. Command and control in emergency services operations: a social network analysis. Ergonomics. 2006;49(12-13):1204-1225.CrossRefGoogle ScholarPubMed
21. Lundberg, L, Jonsson, A, Vikström, T, et al. Performance indicators for prehospital command and control developed for civilian use tested in a military training setting, a pilot study. J R Army Med Corps. 2008;154(4):236-238.CrossRefGoogle Scholar
22. Gough, D, Oliver, S, Thomas, J. An Introduction to Systematic Reviews. London, UK: Sage Publications Ltd; 2012.Google Scholar
23. Tong, A, Flemming, K, McInnes, E, et al. Enhancing transparency in reporting the synthesis of qualitative research: the ENTREQ statement. BMC Med Res Methodol. 2012;12:181.CrossRefGoogle Scholar
24. Bolling, R, Ehrlin, Y, Forsberg, R, et al. KAMEDO report 90: terrorist attacks in Madrid, Spain 2004. Prehosp Disaster Med. 2007;22(3):252-257.CrossRefGoogle ScholarPubMed
25. Carresi, AL. The 2004 Madrid train bombings: an analysis of pre-hospital management. Disasters. 2008;32(1):41-65.CrossRefGoogle ScholarPubMed
26. Caspi, H. Regional preparation key at Minneapolis bridge collapse. EMS World. 2007;36(10):30-31.Google Scholar
27. Geiling, JA. Overview of command and control issues: setting the stage. Mil Med. 2002;167(9Suppl):3-5.CrossRefGoogle ScholarPubMed
28. Glassberg, E, Lipsky, AM, Abramovich, A, et al. A dynamic mass casualty incident at sea: lessons learned from the Mavi Marmara. J Trauma Acute Care Surg. 2013;75(2):292-297.Google Scholar
29. Gomez, AM, Dominguez, CJ, Pedrueza, CI, et al. Management and analysis of out-of-hospital- health-related responses to simultaneous railway explosions in Madrid, Spain. Eur J Emerg Med. 2007;14(5):247-255.Google Scholar
30. Hedelin, A, Örtenwall, P, Ortgren, PO, et al. KAMEDO report no 80: train accident in England, 1999. Prehosp Disaster Med. 2006;21(2):121-122.CrossRefGoogle ScholarPubMed
31. Heightman, AJ, Mohlenbrok, S, Eckstein, M. Disaster on the rails: training, teamwork, & unified command lead to success at California multiple-train MCI. JEMS. 2005;30(4):46-67.Google ScholarPubMed
32. Hick, JL, Ho, JD, Heegaard, WG, et al. Emergency medical services response to a major freeway bridge collapse. Disaster Med Public Health Prep. 2008;2(supplement1):S17-S24.CrossRefGoogle Scholar
33. Kirkwood, S. Nursing home evac tests wake EMS’ ICS initiative. EMS World. 2008;37(2):54.Google Scholar
34. Michel, PP, Sylvan, A, Brandstrom, H, et al. KAMEDO report no. 85: collapse of building during wedding reception in Jerusalem, 2001. Prehosp Disaster Med. 2007;22(1):80-82.Google Scholar
35. Romundstad, L, Sundnes, KO, Pilgram-Larsen, J, et al. Challenges of major incident management when excess resources are allocated: experiences from a mass-casualty incident after roof collapse of a military command center. Prehosp Disaster Med. 2004;19(2):179-184.Google Scholar
36. Abbasi, A, Owen, C, Hossain, L, et al. Social connectedness and adaptive team coordination during fire events. Fire Safety Journal. 2013;59:30-36.Google Scholar
37. Abbott, D. Disaster in Abbottville. Firehouse. 2011;36(2):67.Google Scholar
38. Adesunkanmi, ARK, Lawal, AO. Management of mass casualty: a review. Niger Postgrad Med J. 2011;18(3):210-216.Google Scholar
39. Arbuthnot, K. A command gap? A practitioner's analysis of the value of comparisons between the UK's military and emergency services’ command and control models in the context of UK resilience operations. Journal of Contingencies and Crisis Management. 2008;16(4):186-194.Google Scholar
40. Ash, J, Smallman, C. A case study of decision making in emergencies. Risk Manage. 2010;12(3):185-207.CrossRefGoogle Scholar
41. Aylwin, CJ, König, TC, Brennan, NW, et al. Reduction in critical mortality in urban mass casualty incidents: analysis of triage, surge, and resource use after the London bombings on July 7, 2005. Lancet. 2006;368(9554):2219-2225.CrossRefGoogle Scholar
42. Barishansky, RM, O'Connor, K. Managing a major incident. EMS World. 2007;36(11):41-42.Google ScholarPubMed
43. Bea, K. Emergency Management Preparedness Standards: Overview and Options for Congress. Washington, USA: Congressional Research Service; 2005.Google Scholar
44. Bigley, BA, Roberts, KH. The incident command system: high-reliability organizing for complex and volatile task environments. Acad Manage J. 2001;44(6):1281-1299.CrossRefGoogle Scholar
45. Brennan, C. Initial response to chemical incidents. Fire Engineering. 2003;156(2):16-18.Google Scholar
46. Briggs, SM. Disaster management teams. Curr Opin Crit Care. 2005;11(6):585-589.CrossRefGoogle ScholarPubMed
47. Brown, C. Backbone of NIMS. Fire Chief. 2005;49(6):38-42.Google Scholar
48. Buck, DA, Trainor, JE, Aguirre, BE. A critical evaluation of the incident command system and NIMS. Journal of Homeland Security and Emergency Management. 2006;3(3):1-27.CrossRefGoogle Scholar
49. Burke, E. Competence in command: recent R&D in the London fire brigade. Journal of Managerial Psychology. 1997;12(4):261-279.CrossRefGoogle Scholar
50. Carron, P-N, Reigner, P, Vallotton, L, et al. Implementation of a medical command and control team in Switzerland. Disasters. 2014;38(2):434-450.Google Scholar
51. Christen, HT, Maniscalco, PM. The EMS Incident Management System. EMS Operations for Mass Casualty and High Impact Incidents. Upper Saddle River, New Jersey USA: Brady Prentice Hall; 1998.Google Scholar
52. Ciottone, G, Darling, RG, Anderson, PD, et al (eds). Disaster Medicine. Philadelphia, Pennsylvania USA: Mosby Elsevier; 2006.Google Scholar
53. Dudfield, M. The incident command system – a foundation for international cooperation. Fire Management. 2008;68(4):31-32.Google Scholar
54. Federal Emergency Management Agency. Responding to Incidents of National Consequence. Recommendations for America's Fire and Emergency Services Based on the Events of September 11, 2001, and Other Similar Incidents. FEMA Web site. http://www.usfa.fema.gov/downloads/pdf/publications/fa-282.pdf. Published 2004. Accessed February 26, 2014.Google Scholar
55. Fisher, JM. The British Association for Immediate Care (BASICS). Its experience in major disasters, with special reference to the role of the medical incident officer. Injury. 1990;21(1):45-48.CrossRefGoogle Scholar
56. Flin, R. Sitting in the Hot Seat: Leaders and Teams for Critical Incident Management: Leadership for Critical Incidents. Chichester, UK: John Wiley & Sons Ltd; 1996.Google Scholar
57. Flin, RH, Arbuthnot, K (eds). Incident Command: Tales from the Hot Seat. Aldershot, UK: Ashgate; 2002.Google Scholar
58. Goldfarb, Z. A fire officer's guide to major EMS incident management. Fire Engineering. 1998;151(7):74-81.Google Scholar
59. Groenendaal, J, Helsloot, I, Scholtens, A. A critical examination of the assumptions regarding centralized coordination in large-scale emergency situations. Journal of Homeland Security and Emergency Management. 2013;10(1):1-23.Google Scholar
60. Gryth, D, Rådestad, M, Nilsson, H, et al. Evaluation of medical command and control using performance indicators in a full-scale, major aircraft accident exercise. Prehosp Disaster Med. 2010;25(2):118-124.CrossRefGoogle Scholar
61. Hayward, M. Pre-hospital response to major incidents. Nurs Stand. 2003;17(30):37-40.Google Scholar
62. Heightman, AJ. Behind every good IC… there's a radar. Successful incident command demands a creative use of diversity and resources. JEMS . 1997;22(2):38-39.Google Scholar
63. Heightman, AJ. 10 tips to gear up for MCIs. JEMS. 2012;37(11):80-83.Google Scholar
64. Helsloot, I. Bordering on reality: findings on the Bonfire crisis management simulation. Journal of Contingencies and Crisis Management. 2005;13(4):159-169.CrossRefGoogle Scholar
65. Hogan, DE, Burstein, JL. (eds). Disaster Medicine. Philadelphia, Pennsylvania USA: Lippincott Williams & Wilkins; 2007.Google Scholar
66. Kelley, RL. EMS response to mass shootings. EMS World. 2008;37(10):86-90.Google Scholar
67. King, RV, North, CS, Larkin, GL, et al. Attributes of effective disaster responders: focus group discussions with key emergency response leaders. Disaster Med Public Health Prep. 2010;4(4):332-228.Google Scholar
68. Legemaate, GAG, Burkle, FM Jr, Bierens, JJLM. The evaluation of research methods during disaster exercises: applicability for improving disaster health management. Prehosp Disaster Med. 2012;27(1):18-26.CrossRefGoogle ScholarPubMed
69. Lennquis, S (ed.). Medical Response to Major Incidents and Disasters. Berlin, Germany: Springer-Verlag; 2012.Google Scholar
70. Limmer, DD, Mistovich, JJ, Krost, WS, et al. Beyond the basics: five pitfalls in medical incident management. Emerg Med Serv. 2007;36(2):54-61.Google ScholarPubMed
71. London Emergency Services Liaison Panel. Major Incident Procedure Manual. 8th edition. Norwich, UK: The Stationary Office; 2012.Google Scholar
72. Mack, D. Clarifying EMS roles at mass casualty incidents. JEMS. 1999;24(7):36-43.Google ScholarPubMed
73. Maniscalco, PM, Christen, HT. EMS incident management: creating organization out of chaos. Emerg Med Serv. 1998;27(5):55-59.Google ScholarPubMed
74. McCarthy, D, McClure, R, Heightman, AJ. Orchestrating the fast moving MCI. Tips to help you easily manage multiple patient incidents of any size. JEMS . 2006;31(4):40-47.Google ScholarPubMed
75. McMaster, R, Baber, C. Multi-agency operations: cooperation during flooding. Appl Ergon. 2012;43(1):38-47.CrossRefGoogle ScholarPubMed
76. Morris, GP. Applying the incident command system to mass casualty incidents. Emergency Care Quarterly. 1986;2(1):15-27.Google Scholar
77. Moynihan, DP. The network governance of crisis response: case studies of incident command systems. JPART. 2009;19:895-915.Google Scholar
78. Murphy, JJ Jr. Fire ground command: the “STICK” method. Fire Engineering. 1993;146:113-124.Google Scholar
79. National Policing Improvement Agency. Guidance on Command and Control. Wyboston, UK: Special Operations Centre; 2009.Google Scholar
80. Owen, CA. Analyzing the activity of work in emergency incident management. Activités. 2007;4(1):217-225.Google Scholar
81. Paton, D, Flin, R, Violanti, J. “Incident Response and Recovery Management.” In: Police Trauma: Psychological Aftermath of Civilian Combat. Springfield, USA: Charles C Thomas Publisher; 1999.Google Scholar
82. Peleg, K, Michaelson, M, Shapira, SC, et al. Principles of emergency management in disasters. Adv Ren Replace Ther. 2003;10(2):117-121.CrossRefGoogle ScholarPubMed
83. Phelps, BW. The case for an aide at multiple-alarm incidents. Fire Engineering. 2002;155(8):107-108.Google Scholar
84. Pigeau, R, McCann, C. Re-conceptualizing command and control. Canadian Military Journal. 2002;53–64.Google Scholar
85. Rake, EL, Njå, O. Perceptions and performances of experienced incident commanders. J Risk Res. 2009;12(5):665-685.CrossRefGoogle Scholar
86. Rohde, MS. Fires in the wild land/urban interface: best command practices. Fire Management Today. 2004;64(2):27-31.Google Scholar
87. Rubin, DL, Maniscalco, PM. EMS emergency management: personnel roles and responsibilities. Emerg Med Serv. 1999;28(4):64-67.Google Scholar
88. Russel, RJ. The approach to a major incident. J R Army Med Corps. 2000;146(1):8-12.CrossRefGoogle Scholar
89. Rüter, A, Örtenwall, P, Wikström, T. Performance indicators for major incident medical management – a possible tool for quality control? International Journal of Disaster Medicine. 2004;2(1-2):52-55.Google Scholar
90. Rüter, A, Örtenwall, P, Wikström, T. Performance indicators for prehospital command and control in training of medical first responders. International Journal of Disaster Medicine. 2004;2:89-92.Google Scholar
91. Rüter, A, Nilsson, H, Vikström, T. Medical Command and Control at Incidents and Disasters. From the Scene of the Incident to the Hospital Ward. Lund, Sweden: Studentlitteratur; 2006.Google Scholar
92. Rådestad, M, Jirwe, M, Castrén, M, et al. Essential key indicators for disaster medical response suggested to be included in a national uniform protocol for documentation of major incidents: a Delphi study. Scand J Trauma Resusc Emerg Med. 2013;21:68.Google Scholar
93. Sachs, GM. Multiple casualty incident management, part 1. Fire Engineering. 1997;150(12):73-75.Google Scholar
94. Sachs, GM. Multiple casualty incident management, part 2. Fire Engineering. 1998;151(1):97-99.Google Scholar
95. Sideras, J. Incident command: steps for success. Emergency Management. 2009;4(1):46.Google Scholar
96. Stambler, KS, Barbera, JA. Engineering the incident command and multiagency coordination systems. Journal of Homeland Security and Emergency Management. 2011;8(1):1-26.CrossRefGoogle Scholar
97. The Stationary Office. Fire Service Manual, Volume 2. Fire Service Operations. Incident Command. 3rd edition. London, UK: The Stationary Office; 2008.Google Scholar
98. Streger, MR. Incident command. Emerg Med Serv. 2002;31(7):32.Google ScholarPubMed
99. Stumpf, J. Incident command system: the history and need. The Internet Journal of Rescue and Disaster Medicine. 1999;2(1):1-6.Google Scholar
100. Terwilliger, MS. Selling ICS is like showing a pig a watch. Fire Engineering. 2004;98–101.Google Scholar
101. US Marine Corps. Command and Control. A US Marine Corps Concept Paper. C41 Division Headquarters, USA: US Marine Corps; 1994.Google Scholar
102. Van den Heuvel, C, Alison, L, Crego, J. How uncertainty and accountability can derail strategic “save life” decisions in counter-terrorism simulations: a descriptive model of choice deferral an omission bias. J Behav Decis Mak. 2012;25(2):165-187.Google Scholar
103. Vernon, A. Teamwork starts before the call. JEMS. 2013;38(5):46-49.Google Scholar
104. Walsh, DW, Christen, H. The new normalcy. JEMS. 2005;30(4):68-77.Google ScholarPubMed
105. Wang, Q, Ma, T, Hanson, J, et al. Application of incident command system in emergency response. Process Safety Progress. 2012;31(4):402-406.Google Scholar
106. Wenger, D, Quarantelli, EL, Dynes, RR. Is the incident command system a plan for all seasons and emergency situations? Hazard Monthly. 1990;10(3):8-12.Google Scholar
107. Yeager, G. The art of incident command. Fire Engineering. 1997;150(1):59-62.Google Scholar
108. Sundnes, KO, Birnbaum, ML. Health disaster management. Guidelines for evaluation and research in the Utstein style. Prehosp Disaster Med. 2003;17(Suppl. 3).Google Scholar
File 89.2 KB
Supplementary material: PDF

Rimstad and Braut supplementary matterial

Rimstad and Braut supplementary matterial 1

Download Rimstad and Braut supplementary matterial(PDF)
PDF 209.5 KB
Supplementary material: PDF

Rimstad and Braut supplementary matterial

Rimstad and Braut supplementary matterial 3

Download Rimstad and Braut supplementary matterial(PDF)
PDF 15.8 KB
Supplementary material: PDF

Rimstad and Braut supplementary matterial

Rimstad and Braut supplementary matterial 4

Download Rimstad and Braut supplementary matterial(PDF)
PDF 53.1 KB