Primary Health Care Research & Development

  • Primary Health Care Research & Development / Volume 15 / Issue 02 / April 2014, pp 170-179
  • Copyright © Cambridge University Press 2013 The online version of this article is published within an Open Access environment subject to the conditions of the Creative Commons Attribution-NonCommercial-ShareAlike licence <http://creativecommons.org/licenses/by-nc-sa/3.0/>. The written permission of Cambridge University Press must be obtained for commercial re-use.
  • DOI: http://dx.doi.org/10.1017/S1463423613000030 (About DOI), Published online: 12 February 2013
  • OPEN ACCESS

Research

The views of health-care personnel about video consultation prior to implementation in primary health care in rural areas

Annette M. Johanssona1 c1, Inger Lindberga2 and Siv Söderberga3

a1 PhD student, Division of Nursing, Department of Health Science, Luleå University of Technology, Luleå, Sweden

a2 Assistant Professor, Division of Nursing, Department of Health Science, Luleå University of Technology, Luleå, Sweden

a3 Professor, Division of Nursing, Department of Health Science, Luleå University of Technology, Luleå, Sweden

Abstract

Aim The aim of this study was to describe the views of health-care personnel about video consultation (VC) prior to implementation in primary health care in rural areas.

Background For people living in rural areas, it is often a long distance to specialist care, and VC could be an opportunity for increased access to care. Therefore, this study was to investigate what views primary health-care personnel had on VC as a working method in the distance between primary and specialist care. The development of technology in society and the introduction of technology in health care mean that the working methods must be adapted to a new approach. It is therefore important that in the initial phase of the introduction of new working methods to capture the personnel views regarding this.

Methods Focus group (FG) discussions with health-care personnel from five primary health-care centres in northern Sweden. The transcribed FG discussions were analysed with qualitative content analysis.

Findings The analysis revealed four main categories: a patient-centred VC; the importance of evaluating costs and resources; new technology in daily work; technology gives new possibilities in future health care.

(Received May 30 2012)

(Revised January 07 2013)

(Accepted January 12 2013)

(Online publication February 12 2013)

Key words

  • focus groups;
  • implementation;
  • primary health care;
  • qualitative content analysis;
  • rural areas;
  • video consultation

Correspondence

c1 Correspondence to: Annette Johansson, PhD student, Division of Nursing, Department of Health Science, Luleå University of Technology, SE-971 87 Luleå, Sweden. Email: annette.johansson@ltu.se

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