This article results from the Pre-Conference Seminar presented at the BIALL Conference in June 2009 by Victoria Jannetta and Pamela Wolffsohn. Having both raised their Information Department's profiles in a better economic climate, they shared how they created opportunities to establish good positioning in their firms. They also addressed the challenges we now face in these frostier times. This was a workshop and was brought to life by spirited discussions, potential solutions and ideas on how to deal with problems faced by many of us – reduced resources and headcount.
Pamela Wolffsohn is Knowledge Services Manager at Nabarro LLP. She has 15 years experience as an information specialist in the legal sector, and has held management and knowledge positions at Denton Wilde Sapte and Morgan Cole.